Privacy Policy
This Privacy Policy applies to the LifeWorks Family Chiropractic website. The LifeWorks Family Chiropractic website is provided for information and educational purposes and may contain links to other sites. Once you enter another website (whether through an advertisement, service, or content link), be aware that LifeWorks Family Chiropractic is not responsible for the privacy practices of such other sites. We encourage you to look for and review the privacy statements of each and every website that you visit.
We believe that transparency is the key to any healthy relationship. At LifeWorks Family Chiropractic, we’re all about healthy. We appreciate that you are trusting us with information that is important to you, and we want to be transparent about how we use it.
Specifically, we’ll cover:
- Information We Collect and How We Use Information
- How Information Is Shared
- Your Rights To Access and Control Your Personal Data
- Data Retention
- Analytics and Advertising Services Provided by Others
- Cookie Policy
- Our Policies for Children
- Information Security
- Our International Operations and Data Transfers
- Changes to This Policy
- Who We Are and How To Contact Us
We collect the following personal information from you on the LifeWorks Family Chiropractic website forms.
- First and Last name
- Email address
- Phone number
By entering this information, you are providing personal information that will be used by LifeWorks Family Chiropractic for the sole purpose of scheduling your appointment or returning your contact request.
If you choose to enroll as a subscriber of our website or subscribe to our blog, you will receive recurring practice newsletters, announcements and occasional promotional information via email.
To subscribe to our website, we may store demographic information, but it is not required. You can unsubscribe at any time using the unsubscribe link in our emails.
Passive Information We Collect
Device data. We collect device data such as IP address, operating system, device type, browser type and timestamps.
Usage data. We collect usage data including visited pages, clicks and email interactions to improve performance.
LifeWorks Family Chiropractic will not disclose Personally Identifiable or Personal Health Information except:
(i) To comply with legal requirements such as laws, subpoenas or court orders.
(ii) In special cases involving physical threats to you or others.
You may request access, correction or deletion of your personal data. Requests will be completed within 30 days.
Access: Request a copy of your data
Rectification: Correct inaccurate data
Deletion: Request deletion where permitted
Complaint: File a complaint with authorities
We retain information as long as necessary for business, legal and security purposes.
Google Analytics. We use analytics services to understand website usage.
Cookies are used to enhance user experience. Disabling cookies may affect functionality.
| Cookie Name | Purpose | Expiration |
|---|---|---|
| __vor_npt__s / t / v | New Patient Tracker. Collects device data such as IP address, operating system, device type, browser type and timestamps. | Persistent |
| Google Analytics | Website analytics | 2 years |
| responsivevoice.org | Used by the content network, Cloudflare, to identify trusted web traffic. | 1 year |
| Userway | Accessibility widget remembers which accessibility features were enabled. | Persistent |
| Hotjar | Heatmaps & recordings | 1 year |
| Wistia | Embeds interactive videos and measures engagement | 1 year |
| Amazon CloudFront | Content delivery network | 1 year |
| Enables page sharing and stores page share count | Persistent | |
| YouTube | Embeds videos and measures engagement | 1 year |
| 123FormBuilder | Embedded online form functionality | 1 year |
We are committed to protecting the privacy of children. Neither LifeWorks Family Chiropractic nor any of its services are designed or intended to attract or collect information from children under the age of 13.
We take the security of your personal information seriously. We use a combination of technical, administrative, and physical safeguards to protect your data. This includes the use of Transport Layer Security (TLS) encryption for many of our website services. While we strive to protect your information, no method of transmission or storage is completely secure. If you have a security-related concern, please contact our office.
Our website hosting provider, Perfect Patients, operates internationally and may transfer personal information to the United States for the purposes described in this Privacy Policy. These transfers are carried out in accordance with applicable data protection laws and rely on recognized legal mechanisms, including your consent and approved contractual safeguards that ensure appropriate privacy and security protections.
We may update this Privacy Policy from time to time. If a material change is made that affects the use of your Personally Identifiable Information, we will notify you accordingly. Your continued use of the LifeWorks Family Chiropractic website following any changes indicates your acceptance of the updated policy. If you do not agree with the revised terms, please discontinue use of the website immediately.
LifeWorks Family Chiropractic
101-1740 Gordon Dr
Kelowna, British Columbia V1Y 3H2
(250) 868-4880
This Privacy Policy does not apply to information you choose to send to LifeWorks Family Chiropractic via email. If you wish to keep information private or proprietary, do not send it by email. While we make every effort to respond to emails within 48 business hours, we cannot guarantee a response time.